Policy and Privacy

NuTasks Privacy Policy

This Privacy Policy explains how NuTasks collects, uses, stores, and protects users’ personal information. By using NuTasks’ services, you agree to the practices described in this policy.

Information Collected

NuTasks may collect the following personal information from users:

  • Personal Identification Information: Such as name, address, email, and phone number.
  • Payment Information: Including credit card details or other payment-related information necessary for processing transactions.
  • Service Usage Information: Such as scheduling history, preferences, and interactions with the platform.
  • Location Data: NuTasks collects real-time location data to enable clients to track service team details, including arrival times, routes, and estimated time of service completion. Real-time location data is essential for providing accurate route mapping and strategic time management across multiple service appointments throughout the day. This data is collected while the app is in use, and, if authorized, in the background.
  • Camera and Photo Library Access: NuTasks may access the user’s camera and photo library to allow users to add specific images or videos related to service inspections. The app only accesses items selected by the user for inspection purposes, without accessing other photos or gallery data. These images and videos are used solely to perform scheduled services and are not shared with third parties, except as necessary for the client involved in the service.

Use of Information

NuTasks uses the information collected for the following purposes:

  • To Provide and Manage Scheduling and Booking Services: Ensuring efficient task scheduling and management.
  • To Process Payments and Transactions: Using payment data to securely complete transactions.
  • To Personalize the User Experience: Offering relevant services and features tailored to user needs.
  • To Communicate with Users: Sending security information, updates, promotions, and news.
  • To Improve and Optimize NuTasks Services: Analyzing data and conducting market research to enhance the platform.
  • Real-Time Tracking: Real-time location data is used to provide clients with accurate service tracking, helping them monitor the progress of their service team’s route, timing, and estimated arrival at the client’s location.

Information Sharing

NuTasks may share users’ personal information in the following circumstances:

  • With Third-Party Service Providers: To help operate the service, such as payment processors.
  • With Business Partners: For joint marketing and promotions, provided the user has given consent.
  • To Comply with Legal Obligations: Responding to legal requests or fulfilling legal processes.
  • With Clients Involved in Scheduled Work: Real-time location, photos, and videos may be shared directly with the client to enable them to monitor the service’s progress.

Information Security

NuTasks takes appropriate security measures to protect users' personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute information security.

Cookies and Similar Technologies

NuTasks uses cookies and similar technologies to enhance the user experience, track service usage, and collect additional information. Users can manage cookie preferences through their browser settings, but disabling cookies may affect service functionality.

Changes to This Privacy Policy

NuTasks reserves the right to modify this Privacy Policy at any time. Changes will take effect as soon as the revised version is published. Users are encouraged to periodically review this policy to stay informed about updated privacy practices.

Contact

If you have questions or concerns about this Privacy Policy, please contact us through the support channels provided on the NuTasks website.

This Privacy Policy was last updated in 2024.